Contact & Terms

Contact

- Tel: 22 71 71 82

- Email: michael@drumzone.dk

- DRUM ZONE's Facebook page

https://www.facebook.com/profile.php?id=100091442746156

Address

CF Jessens Vej 9, 5.tv 8200 Aarhus N

(right opposite Trøjborg Center at Nordre Ringgade)

CVR: 44244578


Shipping
I am happy to ship, well wrapped in recyclable packaging, to the whole country. There is a fixed shipping price of 49,- FREE SHIPPING on orders over 999,- I do not ship entire drum sets, but I do travel around the country quite a bit, so ask about delivery.


Terms of Trade
DRUM ZONE
CF Jessens Vej 9, 5.tv
8200 Aarhus N
22 71 71 82

DRUM ZONE uses the VAT scheme, so if you are a company that wants to trade B2B (business to business), you cannot deduct the VAT.
All amounts stated on the website are stated in Danish kroner (DKK), are inclusive of VAT and exclusive of delivery costs. VAT/consumed VAT (specific calculation for each item) is not included on the invoice.

Here in the online shop, you can pay with Visa/Dankort. You can also pay with mobilepay (111881), contact me and we'll figure it out. What the above payment methods have in common is that no transaction fees are charged.

DRUM ZONE uses a secure payment server that encrypts all information, which means that the connection here is completely secure.


Delivery
DRUM ZONE only delivers goods within Denmark. The delivery time for your order is normally 1-3 business days. It is shipped with DAO. When ordering on weekends and holidays, the item is shipped the first business day. When ordering on weekdays before 3 p.m., the item will be delivered to the post office the same day. Of course, it will be well packaged :-)


Returns and cancellation rights
There is a 14-day full right of return on shipped goods. The period is calculated from the day you receive your order. You are responsible for any return information. The choice of carrier is yours.

Cancellation must be reported no later than 14 days after you have informed us of your use of the right of cancellation. The notification must be given by SMS: 22 71 71 82 or

Email: michael@drumzone.dk.

Privacy Policy
When you purchase an item and provide the information yourself, DRUM ZONE receives customer data. As the data controller, DRUM ZONE processes your personal data securely and confidentially. Your personal data is only used and stored for the purposes for which it was collected.


Complaints options
By email: michael@drumzone.dk. or by SMS/call to: 22 71 71 82.
If you have a complaint and have not been able to find a solution together, you will be able to use one of the following options to complain:
- Center for complaint resolution, via the complaints portal of the House of Consumers: https://naevneneshus.dk/start-din-klage/maeglingsteamet-for-forbrugerklager-og-forbrugerklagenaevnet/
- Center for complaint resolution, via the complaints portal at the House of the Commissioners, Toldboden 2, 8800 Viborg